General Questions
How do I schedule an appointment?
Here at Epic Home Upgrades & Construction we offer appointment setting via various options for appointment scheduling – via phone, chat, email, text and online.
What Financing Options Do You Offer?
Epic Home Upgrades & Construction has multiple financing partners you can choose from in order to tailor the loan to your needs.
What if I have a low credit score?
No worries, Epic Home Upgrades & Construction offers a variety of different programs in which we might be able to find a solution for your home improvement needs.
What types of insurance do you have?
Contractors should carry at least three types of insurance: California state license, workman’s compensation, and comprehensive general liability (CGL). You should require proof of insurance before allowing a contractor to begin work on your property. We will provide you with proof of our license, general liability, and workers’ compensation forms before we begin work at your home. Here at Epic Home Upgrades & Construction we carry all of them.
What is title 24?
This is the name for California’s Energy Commission’s energy efficiency standards, which have saved Californians billions in reduced electricity bills since 1977. These standards conserve electricity and natural gas and prevent the state from having to build more power plants. The Commission accounts for the savings by using forecasting models for residential and commercial energy consumption. The savings are calculated by determining the energy savings associated with a more efficient building standard or appliance. Savings accumulate over time as older equipment and appliances are replaced with newer, more efficient models and older buildings are retired and replaced with new construction. Many of SolReliable’s Green Energy Solutions, such as double- or triple-pane windows and doors, are directly recommended by Title 24.
What’s my payment options?
Here at Epic Home Upgrades & Construction we offer several payment options, ACH, Wire, Check and Credit Cards. You will be able to transact through our portal as well.
How long does the approval process take for financing?
Usually, if there’s no additional documentation needed, we can have a decision within minutes!
What areas do you service?
We Service SoCal and NoCal (San Diego, Greater Los Angeles Area, Bay Area) feel free to contact us if you think you are outside of our service area and we’ll let you know for sure.
Do you use subcontractors?
We employ both subcontractors and hourly employees who are on our payroll. The subcontractors we work with have all worked with us for several years and for most of them, we are their sole source of employment because we are able to keep them busy from one job to the next. They are all licensed and insured, as well as covered under our license and insurance. Our hourly employees are all journeymen which means they are a skilled worker who has successfully completed an official apprenticeship qualification in their trade (ie: electrical, plumbing, tile, etc).
When should I bring in an expert and whom should I call?
When you’re looking to make some home improvements, your best bet is to always consult with an expert. For the bigger, more complicated projects, a certified technician will make sure things are done right the first time and typically be able to guarantee their services. If you attempt to repair things on your own, you risk user error, property damage and most importantly, your personal safety.
A “consultant” will come into your home and make an educated evaluation of your systems or energy efficiency through a series of tests. Once they’ve crunched the numbers they can offer expert advice and point you in the right direction; however, they will not be able to perform the work themselves. On the other hand, a contractor will be able to do most of the evaluations that the consultant can but they will then be able to perform the work with an expert’s touch.
Always heed the expert’s advice and make an educated decision if you’ll be able to perform the task yourself or if you’ll need the assistance of a licensed contractor.